DraftSight Frequently Asked Questions

3DEXPERIENCE® DraftSight Professional does not include MySession because it does not include the required roles to access MySession. To access MySession, consider installing 3DEXPERIENCE® DraftSight Connected or the Collaborative Designer for DraftSight® role.

See the following video for more information: https://my.3dexperience.3ds.com/welcome/compass-world/rootroles/3dexperience-draftsight-professional

To access DraftSight documentation and Administrative guides visit: https://www.draftsight.com/2D-cad/draftsight-documentation

Latest version of DraftSight is available for download at: www.DraftSight.com/download

Please visit here for feature matrix and comparison.

Last three releases (Service Packs) of DraftSight along with the latest version is available to download on DraftSight website.

• To download latest version refer below link:
  https://www.draftsight.com/support/draftsight-download
• To download last 3 releases of DraftSight refer downloads archive page:
  https://www.draftsight.com/support/downloads-archive

Contact DraftSight Technical support for older version installation file

Visit the Online Help for DraftSight here:

http://help.solidworks.com/2024/English/DraftSight/corporate/welcome.htm

Visit the DraftSight User Forum to ask questions, get answers and connect with the community at https://www.draftsight.com/community/ 

Please visit below DraftSight community wiki page for troubleshooting information for common issues in DraftSight : https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:vlfL5QLQQp6q1BTeDsuj3A

If you have any payment or order-related inquiries, please contact our partner:  

Cleverbridge Customer Support (https://store.draftsight.com/1004/?scope=cuseco&id=&cfg=solidworks_2019_plan_nr_reduced_fields_tax)

Download issues are mostly caused due to web-browser settings or network connectivity. To fix these issues

1. Check network connectivity
2. Try to download using a different browser
3. To turn off pop-up blockers and clear your browser cache> restart the browser and test