DraftSight Frequently Asked Questions

You can install DraftSight on any machine that meets the installation requirements.

Each software license enables one machine to be active at a time while the license is valid. To use DraftSight on more than one machine you should purchase and activate an additional license for each machine. You can transfer one license from one machine to another, but you will need to deactivate the license on the current machine before attempting to reactivate on a new machine and there are limits to how often you can do this.

Microsoft has ended the support for Windows 7 in January 2020.

Therefore, DraftSight 2020 will be the last release supporting Windows 7 (32 and 64 bit), Window 8.1 (32 and 64 bit) and Mac 10.12 (Sierra). Please upgrade your operating system if you plan to use DraftSight 2021 or future releases.

Please follow the steps below to perform a clean reinstallation of the DraftSight software. 
It is advisable to Deactivate your DraftSight license from the DraftSight '?' menu before following these steps. 

The following steps should only be performed by a suitably qualified person to avoid causing problems on the PC. 

1. Log in to Windows using an account that has Administrator rights.
2. Open the Windows ‘Control Panel’ App. To do this, type ‘Control Panel’ in the Search field in the Windows Task Bar. 

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/?ticket=ST-2406014-rbvqalZXkNd4nXVeGdvZ-cas#community:51/wiki:x0idbgHMRH-8uX2-eBpBcQ

If the link does not direct you to the post, copy and paste the link into your web browser address bar.

Please follow these steps in order to return DraftSight to use the default settings:

1. Ensure that DraftSight is not running.
2. In Windows, open a File Explorer window and browse to this location: C:\Users\[username]\AppData\Roaming. If the AppData folder is not visible, it can be shown using the folder options in the File Explorer options :  View > Hidden Items
3. Locate the folder called ‘DraftSight’.
4. Select it with the mouse and then click the right mouse button and select ‘Rename’. Type a new folder name : DraftSight_old
5. Restart DraftSight.

The next time you launch DraftSight, it will generate fresh user settings.

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:xeoukthsQfKaCFG_cU9IxA

If the link does not direct you to the post, copy and paste the link into your web-browser address bar.

Refer below page from DraftSight community wiki page for detailed steps: 

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:b_nq-LiLSgW5EZJ3VAzBcg

Please follow the steps below to perform a clean reinstallation of the DraftSight® software. Please note, these steps should only be followed by a suitably qualified person. Incorrectly deleting the wrong folder will cause issues with other applications.

1. Delete "/Applications/DraftSight" to uninstall DraftSight.
2. Check if the following folders are present and rename them to “DraftSight_old”
   1.  /Users/[USERNAME]/Library/Preferences/DraftSight
   2.  /Users/Shared/DraftSight
   3.  /Users/[USERNAME]/Library/Application Support/Dassault Systemes/DraftSight
   4.  /Users/[USERNAME]/Documents/DraftSight_root_autosave

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:4wr0nnoNSwmBgPsgqRAL8w

If the link does not direct you to the post, copy and paste the link into your web-browser address bar.

1. Make sure that DraftSight is not running.
2. Navigate to location:  /Users/ [USERNAME]/Library/Preferences and rename the folder "DraftSight" to "DraftSight_old".
3. Restart DraftSight.

When DraftSight starts, new user settings will be created.

If you cannot locate the 'Preferences' folder, it might be hidden. To show the folder press keys Command+Shift+> on the location panel. 

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:NkZj9uaxScK535Q3PxyzoQ

If the link does not direct you to the post, copy and paste the link into your web-browser address bar.

No DraftSight is not supported on ARM based devices.

Yes starting from 2023 release DraftSight is supported on Windows 11 operating system. Check system requirements page for supported system configurations: https://www.draftsight.com/media/system-requirements-draftsight

Yes. The DraftSight Deployment Wizard provides this functionality. The tool is provided by the DraftSight Technical Support team. DraftSight Enterprise and DraftSight Mechanical customers should contact the partner from whom they purchased DraftSight who will raise a Service Request on their behalf. Customers who have purchased directly from Dassault Systèmes should use the webform or 3DSupport App to create a service request: https://www.3ds.com/support/discover-3dsupport-app/

The guide for using this tool is available from the DraftSight website in documentation section: https://www.draftsight.com/media/deployment-tool 

To access DraftSight documentation and Administrative guides visit: https://www.draftsight.com/2D-cad/draftsight-documentation

Latest version of DraftSight is available for download at: www.DraftSight.com/download

Last three releases (Service Packs) of DraftSight along with the latest version is available to download on DraftSight website.

• To download latest version refer below link:
  https://www.draftsight.com/support/draftsight-download
• To download last 3 releases of DraftSight refer downloads archive page:
  https://www.draftsight.com/support/downloads-archive

Contact DraftSight Technical support for older version installation file

Download issues are mostly caused due to web-browser settings or network connectivity. To fix these issues

1. Check network connectivity
2. Try to download using a different browser
3. To turn off pop-up blockers and clear your browser cache> restart the browser and test