General Questions

How can I look up my license key?

Where can I find troubleshooting information for common issues in DraftSight?

Please visit below DraftSight community wiki page for troubleshooting information for common issues in DraftSight : https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:vlfL5QLQQp6q1BTeDsuj3A

Is the Free Version of DraftSight still available?

No, the DraftSight free offer has ended.

What are the different DraftSight packages available for purchase?

Refer below page from DraftSight website for different DraftSight packages and feature comparison: https://www.draftsight.com/product/features

Can I try DraftSight for free?

Yes, you can download and start a 30-day free trial of DraftSight Premium here: draftsight.com/freetrial

Is HomebyMe add-in available in DraftSight Mac version?

Currently, DraftSight Mac version does not have HomeByMe add-in available

How does DraftSight compare to AutoCAD?

DraftSight Standard, Professional and Premium provide similar functionality compared with AutoCAD® and AutoCAD LT®.

How do I find out when a new version is available?

When a new version is available for Download the Home panel of the Task pane in DraftSight is updated with a notice of the new version being available to download.

The latest version is always available to download at https://www.draftsight.com/support/draftsight-download

I’m a student, is there a DraftSight student edition offer?

If you are a student DraftSight Professional is an affordable option available as a 12-month subscription. Visit DraftSight.com to purchase.

If you’re an educational institution, DraftSight offers Enterprise Plus for Education, which consists of Classroom Packs and Campus Packs. To purchase, please contact your reseller or visit DraftSight.com/RAQ to request a quote.

Where can I get information about DraftSight Import PDF plugin?

Starting from 2021, the PDF import functionality is included in DraftSight Premium and Enterprise Plus packages. Other packages (Standard\Professional\Enterprise) do not have this functionality available by default.

Visit Graebert website: https://www.graebert.com/in/cad-software/plugins-for-draftsight/  for download and install information.

If I have DraftSight Professional, can I upgrade to Premium or downgrade to Standard?

You’re able to upgrade at any time to DraftSight Premium by purchasing a new subscription online, or to DraftSight Enterprise and Enterprise Plus by contacting your reseller to purchase (subscription or non-subscription). At this time we do not offer downgrade ability. Visit DraftSight.com to upgrade.

Can I purchase new DraftSight Standard license?

New DraftSight Standard license is no longer available for purchase. DraftSight Standard and Professional have merged to provide more capabilities for our clients.

Please refer to below link for more details: https://www.draftsight.com/product/draftsight-standard

How can I add more licenses to my existing subscription?

Today we recommend starting a new subscription for the additional licenses you need now. While we are working to provide pro-rated co-termed additional licenses we don’t yet support adding additional licenses to an existing subscription.

Alternatively, if you would like your additional license to be added to your existing subscription you can respond to your renewal reminder email sent 1 month before the subscription is set to renew and our commercial partner Cleverbridge will manually update the subscription at that time for you to include the additional licenses.

How can I get support for DraftSight?

DraftSight Professional\Premium: Customers of these products are entitled to support via Report a Problem (https://www.draftsight.com/support/request-form) for issues relating to the software installation and activation of the license only. For other queries visit: FAQs, Chatbot, Documentation and User Community wiki pages accessible from : https://www.draftsight.com/support/home

DraftSight Enterprise\Plus: Customers of these products are for full support via value-added resellers.

3DXPERIENCE DraftSight:  Customers of these products are entitled to support with installation, license activation, and configuration. In order to obtain support, please contact your reseller.

Where can I find feature matrix for different DraftSight packages?