Download and Installation

How can I perform a clean re-installation of DraftSight on a Windows computer?

Please follow the steps below to perform a clean reinstallation of the DraftSight software.  It is advisable to Deactivate your DraftSight license from the DraftSight '?' menu before following these steps. 

The following steps should only be performed by a suitably qualified person to avoid causing problems on the PC. 

  1. Log in to Windows using an account that has Administrator rights.
  2. Open the Windows ‘Control Panel’ App. To do this, type ‘Control Panel’ in the Search field in the Windows Task Bar. 

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/?ticket=ST-2406014-rbvqalZXkNd4nXVeGdvZ-cas#community:51/wiki:x0idbgHMRH-8uX2-eBpBcQ

If the link does not direct you to the post, copy and paste the link into your web browser address bar.

How can I restore DraftSight to default Settings on Windows?

Please follow these steps in order to return DraftSight to use the default settings:

  1. Ensure that DraftSight is not running.
  2. In Windows, open a File Explorer window and browse to this location: C:\Users\[username]\AppData\Roaming. If the AppData folder is not visible, it can be shown using the folder options in the File Explorer options :  View > Hidden Items
  3. Locate the folder called ‘DraftSight’.
  4. Select it with the mouse and then click the right mouse button and select ‘Rename’. Type a new folder name : DraftSight_old
  5. Restart DraftSight.

The next time you launch DraftSight, it will generate fresh user settings.

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:xeoukthsQfKaCFG_cU9IxA

If the link does not direct you to the post, copy and paste the link into your web-browser address bar.

License Activation

How can I reset the DraftSight license information on an Apple Mac computer?

Please follow these steps to refresh the license information on the computer. It can resolve some activation problems. 

  1. Ensure that DraftSight is not running. Browse to this location where the DraftSight serial number information is stored: ~/Library/Preferences/com.solidworks.licenses.serialnumbers.plist
  2. Rename the above .plist file to "com.solidworks.licenses.serialnumbers.plist_old"
  3. Start DraftSight again. It will prompt you to enter your serial number.
  4. Follow the steps to reactivate your license. 

What causes “Activation transaction failed. Activation count exceeded…3/0” when trying to activate my license?

This error occurs when the license is already active on another computer. You must follow the steps below to deactivate and release the license from that PC before it can be activated on another PC.

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:AwKV5cpbQrOLfzbh8t6B7w

If the link does not direct you to the post, copy and paste the link into your web-browser address bar.

How do I transfer (deactivate) my DraftSight license from one Computer and install it on another?

  1. Start DraftSight and click on Down Arrow beside Help ? at the top right of your DraftSight screen.
  2. Click on Activate DraftSight and take note of your DraftSight Serial Number.  You will need this. Just click on cancel once you’ve got the details.

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:LM_qExSoQk6fWyEq1szD1w

If the link does not direct you to the post, copy and paste the link into your web browser address bar.

Can DraftSight SNL network license be taken offline for usage when not connected to server?

Yes, SNL  licenses can be taken offline from SNL manager. This allows the user to launch DraftSight when they are not connected to the SNL Manager. Refer below link for detailed steps:   https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:MbLObWhbSd27YCm5-wnciQ       

Can DraftSight DSLS network license be taken offline for usage when not connected to server?

Yes, DSLS  licenses can be taken offline from Dassault Systemes License Server (DSLS). This allows the user to launch DraftSight when they are not connected to the DSLS. Refer below link for detailed steps:      https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:p1tSaYPySImJGBmUKXgDpA 

How do I activate DraftSight?

Upon the first launch of DraftSight after a new installation, you will be walked through an Activation Wizard. You will need your serial number and internet access to activate. In addition to an instant and automatic activation, you may also choose the manual email activation. Once DraftSight is up and running, you can also click on “Activate DraftSight…” under the Help menu to launch the Activation Wizard.

Please visit the DraftSight Community wiki page and DraftSight Activation post for more details:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:514

How do I reset DraftSight license information on Windows?

Please follow these steps to refresh the license information on the computer. It can resolve some activation problems.

  1. Ensure DraftSight is not running. Browse to this location where DraftSight activation information is stored: C:\ProgramData\FLEXnet
  2. Rename folder named Flexnet to say Flexnet_old
  3. Restart DraftSight. You will be prompted to perform reactivation.
  4. Follow the steps to reactivate the license

Is there a network license solution for DraftSight Enterprise and Enterprise Plus on Apple Mac?

No. The SolidNetWork License (SNL) and DSLS network license manager solutions are only available on Windows operating systems.