General Questions

How can I get a discount coupon code for DraftSight?

To place an order for licenses of DraftSight you can begin at DraftSight.com

You can pay by credit card, PayPal or wire transfer. We do not offer discounts for DraftSight Professional or Premium at this time

Where can I find Online Help for DraftSight Product Support?

Visit the Online Help for DraftSight here:

http://help.solidworks.com/2022/English/DraftSight/corporate/welcome.htm

Visit the DraftSight Community to ask questions, get answers and connect with the Community.

I’m a Mac or Linux user, can I use DraftSight?

DraftSight 2020 will support the latest Mac OS, Catalina.

The prior Linux Beta version concluded on January 1st, 2020. Meanwhile we have been working on a more flexible and scalable solution for customers, DraftSight Cloud.

How do I renew DraftSight?

When you purchase DraftSight online, you are purchasing a subscription that automatically renews after the purchased term expires. One month before your renewal you will receive a notice regarding how to pay for your renewal. You can opt out of the automatic renewal by managing your subscription which you can do from your purchase confirmation.

To check your order status use the order lookup: https://www.cleverbridge.com/?scope=cusecolp

Can I keep using DraftSight after I cancel my Subscription?

If you cancel your subscription it stops the auto-billing for your renewal.

This means you will not be notified or billed for your renewal as you are signaling that you do not wish to renew it. When you purchase you buy a 12-month term license that enables you to use DraftSight and activate each license key purchased on at most 2 machines concurrently.

Each license can be transferred from one machine to another by first deactivating and then reactivating as long as the license is valid.

Whom should I contact for payment/order related queries?

If you have any payment or order-related inquiries, please contact our partner:  

Cleverbridge Customer Support (https://store.draftsight.com/1004/?scope=cuseco&id=&cfg=solidworks_2019_plan_nr_reduced_fields_tax)

Download and Installation

How can I perform a clean re-installation of DraftSight on a Windows computer?

Please follow the steps below to perform a clean reinstallation of the DraftSight software.  It is advisable to Deactivate your DraftSight license from the DraftSight '?' menu before following these steps. 

The following steps should only be performed by a suitably qualified person to avoid causing problems on the PC. 

  1. Log in to Windows using an account that has Administrator rights.
  2. Open the Windows ‘Control Panel’ App. To do this, type ‘Control Panel’ in the Search field in the Windows Task Bar. 

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/?ticket=ST-2406014-rbvqalZXkNd4nXVeGdvZ-cas#community:51/wiki:x0idbgHMRH-8uX2-eBpBcQ

If the link does not direct you to the post, copy and paste the link into your web browser address bar.

How can I restore DraftSight to default Settings on Windows?

Please follow these steps in order to return DraftSight to use the default settings:

  1. Ensure that DraftSight is not running.
  2. In Windows, open a File Explorer window and browse to this location: C:\Users\[username]\AppData\Roaming. If the AppData folder is not visible, it can be shown using the folder options in the File Explorer options :  View > Hidden Items
  3. Locate the folder called ‘DraftSight’.
  4. Select it with the mouse and then click the right mouse button and select ‘Rename’. Type a new folder name : DraftSight_old
  5. Restart DraftSight.

The next time you launch DraftSight, it will generate fresh user settings.

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:xeoukthsQfKaCFG_cU9IxA

If the link does not direct you to the post, copy and paste the link into your web-browser address bar.

How to restore DraftSight to default settings on an Apple Mac computer?

  1. Make sure that DraftSight is not running.
  2. Navigate to location:  /Users/ [USERNAME]/Library/Preferences and rename the folder "DraftSight" to "DraftSight_old".
  3. Restart DraftSight.

When DraftSight starts, new user settings will be created.

If you cannot locate the 'Preferences' folder, it might be hidden. To show the folder press keys Command+Shift+> on the location panel. 

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:NkZj9uaxScK535Q3PxyzoQ

If the link does not direct you to the post, copy and paste the link into your web-browser address bar.

How to perform a clean re-install of DraftSight on an Apple Mac?

Please follow the steps below to perform a clean reinstallation of the DraftSight® software. Please note, these steps should only be followed by a suitably qualified person. Incorrectly deleting the wrong folder will cause issues with other applications.

  1. Delete "/Applications/DraftSight" to uninstall DraftSight.
  2. Check if the following folders are present and rename them to “DraftSight_old”
    1.  /Users/[USERNAME]/Library/Preferences/DraftSight
    2.  /Users/Shared/DraftSight
    3.  /Users/[USERNAME]/Library/Application Support/Dassault Systemes/DraftSight
    4.  /Users/[USERNAME]/Documents/DraftSight_root_autosave

A full description of this process is available in the DraftSight Community in this Wiki post:

https://r1132100503382-eu1-3dswym.3dexperience.3ds.com/#community:51/wiki:4wr0nnoNSwmBgPsgqRAL8w

If the link does not direct you to the post, copy and paste the link into your web-browser address bar.

Where can I download latest version of DraftSight

Latest version of DraftSight is available for download at: www.DraftSight.com/download

Can I install and use DraftSight on more than one computer?

You can install DraftSight on any machine that meets the installation requirements.

Each software license enables one machine to be active at a time while the license is valid. To use DraftSight on more than one machine you should purchase and activate an additional license for each machine. You can transfer one license from one machine to another, but you will need to deactivate the license on the current machine before attempting to reactivate on a new machine and there are limits to how often you can do this.

Where can I find older versions of Draftight installer?

The DraftSight website shares the latest version of DraftSight. Contact DraftSight Technical support for older version installation file.

Why I am unable to download latest version installer from DraftSight website?

Download issues are mostly caused due to web-browser settings or network connectivity. To fix these issues

  1. Check network connectivity
  2. Try to download using a different browser
  3. To turn off pop-up blockers and clear your browser cache> restart the browser and test

Does DraftSight support Windows 7?

Microsoft has ended the support for Windows 7 in January 2020.

Therefore, DraftSight 2020 will be the last release supporting Windows 7 (32 and 64 bit), Window 8.1 (32 and 64 bit) and Mac 10.12 (Sierra). Please upgrade your operating system if you plan to use DraftSight 2021 or future releases.